Create Exclusive Drops with Dropperz

GENERAL TERMS AND CONDITIONS

ARTICLE 1 - IDENTIFICATION OF THE SELLER

These General Terms and Conditions of Sale are entered into between:

ArtemisData Consulting OÜ, a company registered in Estonia with its registered office at Lõõtsa tn 5, Tallinn 11415, hereinafter referred to as "Dropperz," acting as an intermediary for the sale of limited edition artworks;

and any individual or company wishing to purchase the products offered on the dropperz.fr platform, hereinafter referred to as the "Customer."

Contact email: info@dropperz.fr

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ARTICLE 2 - DEFINITIONS

• Platform: The website dropperz.fr where limited edition product drops are organized.

• Customer: Any natural or legal person participating in a drop in an attempt to purchase a product.

• Artist/Producer: The entity that creates or produces the artworks sold on the Platform.

• Bianchi Zardin Art Gallery: The entity responsible for the production and shipping of the artworks sold through the Platform.

• Drop: A time-limited event during which a limited number of customers have the opportunity to purchase an exclusive product.

• Product: A limited edition artwork available for purchase on Dropperz.

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ARTICLE 3 - PURPOSE OF THE GENERAL CONDITIONS

These General Terms and Conditions govern:

• The use of the Dropperz platform;

• The procedures for participating in drops and purchasing products;

• The rights and obligations of Dropperz and the Customer.

Acceptance of these conditions is mandatory to access the platform’s services.

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ARTICLE 4 - ACCOUNT CREATION

To participate in drops and attempt to purchase a product, the Customer is required to create a personal account on Dropperz. The Customer is responsible for protecting their login credentials and must not share them with third parties.

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ARTICLE 5 - DROP MECHANISM AND PRODUCT AVAILABILITY

5.1 Limited Editions

All products available on Dropperz are sold in limited quantities. The exact number of pieces is communicated in advance. Each customer may purchase only one product per drop. Customers participate in a lottery to have the chance to buy the product.

5.2 Participation in the Drop

The drop remains open for one week. During this period, customers can sign up, hoping to be selected at the end of the drop. Only the selected ones will have the opportunity to complete the purchase.

Note: To validate participation in the drop, the Customer must provide payment details. A temporary authorization will be placed on the payment card until the end of the drop. Depending on the Customer’s bank, this authorization may appear as a charge or a pending transaction.

• If the Customer is selected as a winner, the order will be automatically confirmed at the end of the drop, and the total amount, including the product price and shipping costs (calculated based on the delivery country), will be charged to the payment card.

• If the Customer is not selected, they will receive a notification via email, and the payment authorization will be released according to the bank’s processing time.

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ARTICLE 6 - PRICES AND PAYMENTS

6.1 Prices

Product prices are expressed in euros (€) and include all applicable taxes. In addition to the sale price, the Customer will be charged the shipping cost, which will be automatically calculated at checkout based on the delivery country.

6.2 Payment Methods

Payments must be made exclusively via credit card through the Stripe payment system. No other payment methods are accepted.

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ARTICLE 7 - ORDERS AND CANCELLATION POLICY

7.1 Order Confirmation

Customers selected in the lottery will receive a confirmation email, while those not selected will receive a refund.

7.2 Order Modifications

Once the payment is completed, the order cannot be modified. If necessary, please contact us at info@dropperz.com.

7.3 Order Cancellation

Due to the drop sales model, it is not possible to cancel an order after purchase.

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ARTICLE 8 - SHIPPING AND DELIVERY

8.1 Shipping Method

Purchased artworks are produced and shipped by Bianchi Zardin Art Gallery via DHL.

8.2 Delivery Times

[TO BE DEFINED]

8.3 International Shipping

Dropperz offers international shipping. Any geographical restrictions will be specified in the drop details.

If a Customer does not receive the product, Dropperz will refund the total amount paid.

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ARTICLE 9 - RETURNS AND REFUNDS

9.1 Right of Withdrawal

Under applicable regulations, the Customer has the right to withdraw from the purchase within 14 days of delivery, provided that the product is returned in perfect condition and in its original packaging.

9.2 Exceptions

Customized artworks or limited editions purchased through drops cannot be returned, except in the case of manufacturing defects.

(This section clarifies that the right of withdrawal does not apply to limited edition artworks beyond the 14-day period.)

9.3 Return Procedure

If an artwork arrives damaged, the Customer may contact both Dropperz and Bianchi Zardin Art Gallery for assistance.

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ARTICLE 10 - LIABILITY

10.1 Disclaimer of Liability

Dropperz is not responsible for delivery delays due to force majeure events (strikes, customs restrictions, natural disasters, etc.).

10.2 Platform Usage

Dropperz commits to keeping the site operational but cannot guarantee the absence of interruptions or technical errors.

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ARTICLE 11 - INTELLECTUAL PROPERTY

All platform content (texts, images, designs) is the exclusive property of Dropperz or its partners. Any reproduction without authorization is prohibited.

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ARTICLE 12 - APPLICABLE LAW AND JURISDICTION

These General Terms and Conditions are governed by Estonian law. Any dispute shall be subject to the exclusive jurisdiction of the courts of Estonia.

PRIVACY POLICY

1. INTRODUCTION

This Privacy Policy provides all necessary information regarding how ArtemisData Consulting OÜ (hereinafter "Dropperz") uses personal data collected through the dropperz.fr website.

Dropperz collects and processes personal data in accordance with EU Regulation 2016/679 of April 27, 2016 (GDPR) and Estonian data protection laws.

By using the website and the services offered, the user accepts this Privacy Policy in its current version.

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2. DATA CONTROLLER

The data controller is ArtemisData Consulting OÜ, with its registered office at Lõõtsa tn 5, Tallinn 11415, Estonia.

For any requests regarding personal data protection, you can contact us via email at: info@dropperz.fr.

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3. DATA COLLECTED AND PURPOSE OF PROCESSING

Dropperz collects and processes the following personal data:

• Identifying data: Name, surname, email, shipping, and billing address;

• Payment data: Processed by Stripe (Dropperz does not store credit card details);

• Order history: Information on past purchases;

• Browsing data and IP: Including cookies and site visit tracking;

• Marketing and remarketing data: Including data for advertising campaigns on Meta Ads and other platforms.

Purpose of Processing and Legal Basis

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4. DATA SHARING WITH THIRD PARTIES

Dropperz shares personal data only in the following cases:

• Bianchi Zardin: For product production and shipping;

• Stripe: For payment processing;

• Gallery and Artists: Newsletter-related data may be shared with the art gallery and involved artists for promotional and marketing communications.

All providers are bound by contracts that ensure data protection in compliance with the GDPR.

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5. DATA RETENTION

Personal data will be retained for the time necessary to achieve the specified purposes:

• Account data: Until the user requests deletion;

• Payment data: Stored by Stripe for the time needed for transaction processing;

• Marketing data: Stored until consent is withdrawn or for a maximum of 3 years from the last contact;

• Tax and accounting obligations: Stored for 10 years as required by law.

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6. USER RIGHTS

Users can exercise the following rights by submitting a request to info@dropperz.fr:

• Right of access: Obtain a copy of their personal data;

• Right to rectification: Correct inaccurate or incomplete data;

• Right to erasure: Delete personal data in cases permitted under the GDPR;

• Right to restriction of processing;

• Right to data portability: Request data transfer to another service;

• Right to object: Refuse processing for marketing purposes.

If you are not satisfied with how your request is handled, you can contact the competent supervisory authority in Estonia:

Estonian Data Protection Inspectorate (AKI)
Website: https://www.aki.ee

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7. COOKIE POLICY

The Dropperz website uses cookies to enhance user experience and for marketing and analytics purposes.

Users can manage their cookie preferences through browser settings or via the cookie consent banner on the website.

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8. DATA SECURITY

Dropperz adopts security measures to protect personal data, including:

• Encryption of sensitive information;

• Restricted data access to authorized personnel only;

• Periodic monitoring and audits to ensure GDPR compliance.

In case of a personal data breach that may pose a high risk to users, Dropperz will notify the Estonian Data Protection Inspectorate (AKI) and inform affected users within 72 hours.